Simply put, the Exaserv 4U Center Of Excellence model is a single point of control service bundle that enables your Talent Management functions to focus on policy, practice and people behavior not transaction administration and problem escalations. The heart of this COE Module is the talent center.
The Exaserv 4U talent center is a pro-active process simplification tool that utilizes Exaserv process experience to spot light your most critical Talent Management HR transaction driven processes and pain points.
The unique talent center playbook mobilizes Exaserv 4U resources to:
- Engage the talent center dashboard to provide control and visibility though actionable HR data management.
- Audit job level compensation and new hire pay scales through the talent center dashboard measures and compliance.
- Provide Hyper Care support services to free up resource time to focus on performance and compensation process correction and improvement
- Utilize certified Exaserv 4U HR specialists that provide continuous process innovation.
Collaborating with your HR Talent Management, the playbook activity centers on:
Benefits vendorreview and data monitor, where your HR data and HR files supply chain are managed and monitored to ensure the complete, timely and accurate exchange of data.
Pro-active support resources that deliver performance and reward cycle administrative activities. Also, support of learning administration.
Automated learning content and curriculum management.
HR data security governance, corporate core values and employee relations compliance monitoring to ensure complete, accurate and relevant data.
Dynamic 2nd and 3rd level problem root cause analysis and speedy problem and process resolution