Run2Improve – Triple-E Support

Technology is changing fast. Business processes don’t stay the same in this ever-changing world. Exaserv will assist you in keeping your solution evolving with your organization. Exaserv’s focus on continuous improvement includes on-going training, key user guidance, new release management and assistance with reporting.

 

Cloud solutions provide timely updates with a rapid roll-out process.  Enhancements are delivered in real-time pushes; all applied under our customers consent and control.

 

EXASERV ONE RUN2IMPROVE helps you manage these updates and recommends which ones to apply.

 

Deployment time is reduced with minimal IT engagement, shortened learning curve, getting customers up and running quickly; providing faster entry into, and usage of, the solution.

 

EXASERV ONE RUN2IMPROVE makes sure that the learning curve continues through our annual refreshment and continuous improvement training.

 

It is generally known that solutions like SuccessFactors have a tremendous immediate value. However as people use the solution more and more, they will discover different ways to improve the overall business processes. As more data becomes available over time, reports become more valuable and different report requirements arise.

 

 

With Run2Improve solution, the Exaserv customer care team focuses on the 3 Exaserv One (Triple-e) Support Principles:

 

enable your people

 

  • Customer Success Management
  • Solution adoption
  • Key user guidance
  • Refreshment training
  • Reporting assistance

 

ensure Business Continuity

 

  • Break fix assistance
  • Monitoring of the overall solution

 

evolve with business needs

 

  • Recommendation & activation of release updates
  • Portfolio improvement accelerators
  • Management of change requests
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