More than ever, in today’s challenging business environment, best-run companies are staying focused on their most valuable assets–their customers. Companies seek to retain their best customers and maximize the effectiveness of every customer interaction–whether it’s sales, service, or marketing.
Unlike other CRM software, the SAP Customer Relationship Management (SAP CRM) application, part of the SAP Business Suite, not only helps you address your short-term imperatives–to reduce cost and increase your decision-making ability–but can help your company achieve differentiated capabilities to compete effectively over the long term.
Gain customer Visibility and develop sales potential with CRM 360° degree view over your prospects and customers as well as functions such as accounts receivable (A/R), invoicing, fulfillment and delivery.
Streamline processes and rise company’s Productivity with the state of the art web interface and its user friendly design that allows intuitive navigation.
Focus on high value customers with SAP CRM real-time access to Information and its integration with other SAP modules like SCM (Supply chain management), PLM (Product life cycle management) and SRM (Supplier relationship management).
SAP 360 Customer
Transform your customer’s experience with the new SAP 360 Customer. Earn customer loyalty, win more deals, and reduce service costs with SAP 360 Customer powered by SAP HANA.